Basic tips for Fridge Repair

What Causes My Fridge To Freeze Food?

It makes sense if your freezer freezes your food. That’s expected, that’s normal. However, if you find your food freezing inside your refrigerator, you’d be left speechless because that is not the norm. In fact, you may be left wondering why that is even happening.

A fridge consists of many parts working well together in order to keep the major household appliance in optimal running condition. In a fridge, an air damper is the device that balances the airflow from the evaporator fan housing, which controls circulation. This simply means that the amount of cold air entering the fresh food compartment is being controlled. When that control isn’t there, or isn’t functioning properly – you could very easily be left with frozen food. Of course there are many reasons why your food could be freezing.


This reason is the most common source of frozen food in the refrigerator. Whether it’s because the temperature isn’t set at the right level or it’s because it’s a thermostat issue – the wrong temperature can lead to frozen food.

If it’s a temperature setting issue, keep in mind that the optimal temperature range for storing fresh food is between 38 – 40 degrees Fahrenheit. If the temperature is too low, that could lead to your fresh produce, as well as other food items, accidentally freezing over. If the temperature level isn’t the issue then the thermostat could be faulty and may need to be replaced.

Food Storage

Another reason could be that you are overstuffing your refrigerator. Air vents within a fridge circulate cold air and ensure consistent temperatures throughout the storage area. If your food is either blocking these air vents, then those foods will be more susceptible to freezing over. On the other hand, if your fridge is too empty then you run the risk of cold air settling on the bottom shelf and freezing any food you may have stored there. It’s all about the balance in this instance.

Door Seals

That cushiony piece around and under your fridge is a fridge seal. It is also what secures the cold air circulation within the fridge when the fridge door is closed. If that seal is damaged or is leaking, then the cold air will seep through resulting in a fridge that’s overworked, thus too cold – which leads to frozen food.

Damper Issue

The damper of the fridge regulates the amount of air that trickles into the fridge from the freeze. If the damper isn’t properly shut, the temperature in the fridge will become as cold as that in the freezer. This could be another reason why your fridge is freezing your food items.

Main Control Panel

If none of the aforementioned reasons are the root of the problem, then it may be a circuit issue in the main control board. This issue isn’t simple to diagnose that you could require professional assistance to fix the problem.

At Care & Repair, our team of appliance repair pros can help you with all types of appliances, no matter their make or model. So if you have encountered a fridge freezing your food type of issue, or have any other appliance-related issue, simply give us a call at 1(866) 413-2708 for our fridge repair service.

Our technicians are licensed and insured, as well as have over 10 years of experience in the industry. Furthermore, we are available to assist your 24/7, 365 days a year and provide you with a warranty of up to 1 year for all our appliances repairs in the GTA. With us, you can rest assured your appliance will be taken care of.

Why isn’t the ice maker in my JennAir fridge filling with water?

With the warmer months well on their way, ice will become a precious resource you’re going to be wanting more and more of. Thankfully, many modern fridges have the luxury of built-in ice makers so you don’t have to go through the trouble of filling up ice trays. 

However, from time to time your ice maker may stop working as it should. A common problem you will face if you have a JennAir fridge with a built-in ice maker is that it will not fill with water. Without water, your machine will be incapable of making ice, making it entirely useless until you have fixed the problem. 

There are a number of reasons the ice maker in your JennAir fridge is filled with water. We will break them down here so you can get back to enjoying cold refreshments.

Freezer Temperature too High

When your freezer temperature is too high, the ice maker will be unable to produce ice cubes. This usually occurs when the freezer temperature is -12 degrees celsius or higher. Instead, your freezer should sit between -18 to -15 degrees celsius in order to properly make ice. 

Defective Icemaker Switch

If your ice maker isn’t making ice, it could be as simple as the icemaker switch being in the off position. Check to see if it is on and if it is but ice still isn’t being made, use a multimeter to test the switch for continuity. If the icemaker switch does not have continuity, it needs to be replaced.

Water Filter

If the water filter in the ice maker is clogged, it can restrict the flow of water to the dispenser which will stop the ice maker from working as it should. Replace the water filter and if the problem persists then the issue most likely lies elsewhere.

Defective Water Inlet Valve

A water inlet valve is a valve that feeds the icemaker water. The valve needs at least 20 psi of pressure in order to function properly. If the valve isn’t outputting enough pressure, your ice maker will not be able to make ice. If your water inlet valve has sufficient pressure but still isn’t making ice, you need to have it replaced.

Icemaker Module

The icemaker model is a motorized ice ejector that releases ice out of the machine. If the icemaker module isn’t working as it should it may not be able to dispense ice but could also prevent ice from being made as it is the part of the ice maker that sends a signal to the water inlet valve to refill the ice tray. If you believe that your water module is what’s preventing your ice maker from filling with water there are usually test points in the module that can be used by a technician so they can diagnose the problem.

Defective Door Switch

When you open the fridge door, a switch goes off so the fridge knows when you have the door open. Having the door open will stop the ice maker from working, so if your door switch is defective your fridge will constantly have your ice maker turned off. To check if the problem is the door switch, use a multimeter to test the switch for continuity. If the door switch does not have continuity, it needs to be replaced.

Control Board Failure

In the ice bucket of the ice maker, there is an infrared beam used to determine if the ice bucket is full or not – if the ice goes above the infrared beam the control board shuts off the ice maker. If your control board stops working, the ice maker will stop making ice entirely. First, check if your control board is getting power, if it is still getting power but ice still isn’t being made, you will need to replace the ice level control board.

Defective Icemaker Mold Thermostat

The icemaker mold thermostat monitors the temperatures of ice in the machine, and once it has reached optimal temperature, the ice is released and the ice mold is refilled with water. If the icemaker mold thermostat is defective, the icemaker will no longer make ice. To check if the problem is the ice maker mold thermostat, use a multimeter to test the switch for continuity. If the icemaker mold thermostat does not have continuity, it needs to be replaced.


If you have encountered any of these problems, you will need to have the problem part replaced, If you have a multimeter you can diagnose the problem yourself but the locating and replacement of the part will need to be done by an appliance repair technician. 

Luckily, the experts at Care & Repair Appliances specialize in JennAir fridges. We have all of the required parts necessary as well as the skill to replace them, so give us a call for any JennAir appliance repairs. We are fridge repair experts you can trust so give us a call today at (647) 812-2863 and we will have your ice maker up and running in no time!  

What Is That Noise Coming From My Fridge?

If your fridge is making a strange noise, it can be quite concerning. The good news is that there are several noises that are considered normal. There are also many possible causes that are minor and just a few that may require professional repairs. Here’s how to decipher what your fridge is trying to tell you.

Rattling Noise from the Bottom

This usually indicates that the drain pan is loose or not properly fitted. Move your appliance away from the wall to access the pan under the fridge. Move it into place and you’re all set.

Noise from the Back of the Fridge

If you notice a sound coming from the back of the appliance, it could be due to the compressor or condenser fan. Before you try to figure out the exact cause, make sure that you unplug your fridge. If it is the condenser fan, you can try cleaning away any debris and dust that could have accumulated between the blades. A soft brush will usually do the trick. Alternatively, you may need to clean the compressor. This can be a tricky one to diagnose so, if basic cleaning does not work, it’s best to call a technician.

Noise Inside the Fridge

Is there a rattle or squeaking sound coming from inside the appliance? This could be due to the circulation fan. This fan pushes air through the freezer and fridge. It is located behind an access panel inside the fridge which is why you will hear the sound coming from inside the appliance. Due to the complex nature of these repairs and the tools required, it is best to have a technician perform them. Attempting to fix your fridge yourself can have disastrous results and many people end up doing more harm than good.

Squealing or Chirping Sound

A strange squeal or chirping noise coming from your fridge is a sign that you should call a technician right away. It could be that the evaporator fan is on its way out. If this fan fails, your appliance will no longer cool properly. Not only does the fan need to be checked, but so do the relevant wires and grommets. This part relies on several components to run smoothly and a technician will be best equipped to check for corrosion and other faults.

Buzzing or Humming Noise

A buzzing sound could mean that the light in your fridge needs to be replaced. Depending on the unit, you might be able to perform this simple repair yourself. There are, however, some models that are more complex and a professional should replace any light bulbs. If you do plan on replacing the bulb yourself, make sure that you buy the right size bulb and the right colour for your fridge. Warm and cool lighting options are available in various sizes so keep this in mind.

Knocking Sound

This can be quite a startling sound to hear coming from your fridge. The most likely culprit is the condenser. Alternatively, it could be due to a faulty fan motor which makes the fan run too hard or too hot.

Ice Maker is Clicking

This could indicate that the water line valve is loose or no longer connected to your water supply. If you have moved the appliance recently, it could have come loose. Check all of your connections and see if this resolves the problem.

It’s good to remember that not all noises are necessarily cause for concern. Some are absolutely normal. Especially if the fridge has produced this noise from the beginning. It’s when noises get louder or when we notice strange noises that it’s time to do some investigating. Remember, if you have any concerns about your fridge, call Care & Repair at (647) 812-2863. No matter the make or model of your refrigerator, we will get to the bottom of the fault and we are always ready to perform speedy repairs on the spot.

Most Common Fridge Problems

The refrigerator is definitely one of the crucial appliances of every household. There are rarely foods and drinks that you can keep outside the fridge without spoiling them. For that reason, a good performance of your cooler is very important. Only if your refrigerator fails for a day, you will understand how important this appliance actually is.

Although your cooler shouldn’t break too often, there are still many issues that your refrigerator could face. Keep reading to find out more about the fridge problems!

Possible Fridge Problems

Fridge won’t turn on

There are several reasons why your cooler may refuse to turn on. One of them is simply not plugging in the power cord to the outlet correctly or taking it out accidentally. Other reasons why your fridge might not turn on are a damaged electronic control board or faulty wires.

The ice maker of the fridge is not working

If the ice maker of your freezer is not working, its motor module might have seized. In addition, it could occur that the culprit is a clogged water inlet valve.

The temperature of the fridge is not cold enough

In case the temperature of your refrigerator is not cold enough, the highest chances are that your cooler has a faulty defrost thermostat. Additional reasons could be dirty condenser coils, faulty evaporator/condenser fan motor, compressor, temperature control board, etc.

A fridge is making too much noise

The electronic control board could possibly be the reason behind the strange and loud noise of your cooler. In addition, a faulty condenser fan motor and an evaporator fan motor could also cause the noise.

A fridge is leaking water

The main reason why your cooler might be leaking water could be the clogged or frozen defrost drain; the defrost water overflows the drain if the defrost drain freezes and that’s when the leaking begins. In addition, the problem might be in the water tank assembly, water inlet valve, drain pan, water filters, etc.

Troubleshooting Fridge Problems

When you notice any of the above-mentioned issues on your refrigerator, you should not panic. A cooler is a complex appliance but all the listed problems have their own solutions as well. In fact, you might even be able to fix some of those issues by yourself. The problems might be less serious than you think! Before you call professional technicians to fix your freezer, you should troubleshoot the fridge problems first.

Check the power cord

The first thing you will need to do when your freezer stops working is to check the power cord and make sure it’s plugged in correctly. In addition, you should revise the electrical cord and see if there is any exposed wire, cut or any other damage that could stop your cooler from working. In case you see any of the mentioned deficiencies on the electrical cord, you should call a professional repairman.

Check the temperature of your freezer

To effectively produce ice cubes, the temperature of your freezer must be below 10° F (-12° C). First, ensure the temperature of the freezer is set to 0 to 5° F (-18 to -15° C). If that doesn’t work, clean the condenser coils and make sure the condenser fan is performing well.

Check if your fridge is set to COLD

When you notice that your refrigerator is not cooling enough, make sure it’s set to COLD by checking the cold control. 35° F (1.6° C) is the regular temperature of a cooler so if the temperature of your fridge is far different, there is definitely a problem. One of those problems could be a faulty compressor and you cannot repair refrigerator compressor by yourself. Instead, you will need a need to order a compressor refrigerator repair service from professional technicians.

Check the evaporator fan blade

The first thing you must do to find the problem behind the loud noise of your fridge is to check the evaporator fan blade. You can find it behind your refrigerator’s back panel. If the problem is small, you might resolve it just by turning the fan evaporator by the hand. Furthermore, check if there is any object around or in the blade that might be causing the noise.

Check the defrost drain

Since the defrost drain is the most common cause of the cooler leakage, the first thing you must do is check this part carefully; you can find it on the back wall of your refrigerator. Make sure the defrost drain is not clogged or frozen. In case you determine that the ice on the defrost drain has formed, thaw the ice. Lastly, flush hot water through the defrost drain so you can definitely clear it from debris as well.

We highly hope this article helped fix your refrigerator! However, if any of the listed solutions did not resolve the problem or you simply could not diagnose the issue, do not keep experimenting. Your fridge contains electrical cords and complex features that might discompose if you continue trying to fix it. The problem of your cooler might be more serious so you need professional repairmen to fix your fridge.

Care & Repair is the best provider of appliance repair services in Toronto and the GTA. Call us anytime at (647) 812-2863. Whether you need our repairmen to clear the filters or repair refrigerator compressor, our fridge servicing includes all types of refrigerator repairs. Our technicians will bring all the spare parts and equipment to your home and fix your freezer quickly and efficiently!